Privacy Policy

Wood Lover’s Wax (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. We’re a family-run business, and we believe trust matters — online just as much as it does at the workbench or kitchen counter.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

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Information We Collect

When you use our site, we may collect the following information:

• Personal details such as your name, email address, shipping address, and phone number

• Payment information (processed securely through Wix and its payment providers — we do not store your credit card details)

• Order history and customer support communications

• Technical data such as IP address, browser type, device information, and site interactions

• Cookies and tracking data used for analytics and marketing purposes

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How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate with you about your purchases or inquiries

• Improve our website, products, and services

• Send marketing emails if you’ve opted in

• Measure and improve advertising performance (including Meta/Facebook and Instagram ads)

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Website Hosting & Payments

Our website is hosted on the Wix.com platform. Wix provides us with the online e-commerce platform that allows us to sell our products and services.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

All direct payment gateways offered by Wix and used by our company adhere to PCI-DSS standards, ensuring secure handling of credit card information.

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality

• Understand how visitors use our site

• Measure the effectiveness of marketing campaigns

• Deliver relevant ads through platforms like Facebook and Instagram

Some features and integrations may require visitor consent depending on your location. You can manage cookie preferences through your browser settings.

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Third-Party Services

We may share limited data with trusted third-party services to operate our business, including:

• Payment processors

• Website analytics tools

• Marketing and advertising platforms (such as Meta)

These services are only provided the information necessary to perform their functions and are required to protect your data.

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Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To make a request, contact us at info@woodloverswax.com.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: 📧 karen@woodloverswax.com